The PC being tested is wired with Cat6 directly into the router. Stream from Virgin Media. I suspect Virgin is up to something. He diagnosed noise on my connection and reterminated the coaxial cable entering my house and the cable entering the SuperHub 4. For the last 2/3 months I've noticed a significant drop off on speed and reliability. 33 for each calendar day that the service is not repaired. Virgin Media lists the following options for cancelling your contract: Phone: Call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone. (pretty decent VPN speeds I'm sure you'll agree) UPD 1. Broadband Speed Test; Packages. The. My download speed is always around 250mbps which is perfect, but my upload speed, which is supposedly meant to run at an average of 25mbps drops to 2mbps or there abouts. TiVo. Each of your devices have different WiFi standards so can drastically affect speed per device. The best times to game online or make big downloads, for example, would be when connection is fastest. Apologies for the issues that you have been having with your speeds. But this morning, your Virgin Media super fast broadband is running very slow and the upload speed is down to 0. 13Gb, over 230Mb faster than BT's fastest broadband plan. My Virgin Media. Here are my stats it a Hub 4 I believe. This is very uncharacteristic of our connection, it is consistently above the advertised 100Mbps speeds at any time of the day. Think I'm going to be stuck on low download speeds using vpn with virgin. Even when I was living in London and had Sky connection, I didn't have any such problem. on 02-09-2022 16:08. 12-09-2023 01:49 - edited 12-09-2023 01:52. To resolve this issue, try the following:Virgin Media no longer have a customer loyalty team which really doesn't surprise me as loyalty to its customers is certainly not on their agenda. Virgin Media is facing calls for the telecoms watchdog to urgently investigate the legality of its broadband contracts, under. . In comparison Virgin Media is more flexible than BT, offering both 30-day and 18-month packages. I have done everything on your page to try resolve this with no luck i have sent two complaints but the site after saying complaint submitted then fails to sho. info@financial-ombudsman. 4 hours placed in modern mode and an Asus RTAX86u router. Now being charged £81 per month for 200 mb of broadband and a landline we do not use. Link . My WiFi speeds are regularly dropping on the weekend to unacceptably slow levels - I pay for the 125MB fibre package, and when I test the speed after struggling to load basic websites on WiFi via a laptop, I'm getting speeds. ive got the hub in modem mode as i use google nest wifi for better wifi, although the tests ive. I also have a Hub4, but run in it Modem mode, with my own router. A long-running problem on Virgin Media’s broadband ISP network in Long Ditton, a residential suburb in the Borough of Elmbridge (Surrey, UK), has resulted in such slow speeds that some customers have resorted to unusual fixes, such as parking on neighbours driveways to borrow WiFi or returning to the office instead of working from home. Online chat: You should see the option to start a chat on Virgin Media's website. So I decided to cont. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. Email. My Account; My Bills; My Apps; Upgrades; Service Status; Virgin TV Anywhere; Mobile Your Account. Even to the extent that I couldn't be bothered to chase them for my often promised compensation for the diabolical previous 4 months. Legally I am due 50% of the advertised speed which was 200mbps. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Anyway, today it all went to cr@p today and my 250mbps was coming in at between 4 and a maximum of 12mbps. 0. I’m having trouble connecting my devices to WiFi. Slow Broadband speed. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. This should settle any sluggishness! TV cabinets, closed shelving… these can all block your wireless signal. The details of that are here: Fault reference number: M04992688. The average upload speed on Virgin Media’s M125 (with an average download speed of 132Mbps) is just 20Mbps, and 25Mbps on the M250 package. The m. The “citywide” rollout, which. Very slow upload speed. Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps. 5. 4 QAM256 1 2 147000000 7. Check the Linksys USB adaptor is connected on the 5Ghz band. 18 EDT. It looks like an LLD service with a tiny buffer and, hence, wait time. Speed. 1 router mode or 192. I have had slow speed for 2 weeks. Packet loss, slow speeds, dropping connection. on 15-09-2023 14:50. Virgin Media just phoned regarding my online complaint for non payment of correct compensation as per their own Automatic Compensation Scheme. 5) Fun upload speed consistently 52 time after time no problem. Re: Virgin Media respond to complaints of slow evening service tbh I dont tend to notice speed issues in my area. Etc. Access your bills, diagnose faults and manage your package. If the actual download speed provided from our network to your Virgin Media Hub falls below the Minimum Guaranteed Download Speed, and this happens for 3 consecutive days or more (whether continuously or intermittently during each day), and we are unable to fix the problem within 30 days of you reporting the problem to us, [ [you may have the ri. Packages; Broadband and TV; View Broadband deals; Upgrade your existing package; TV. The SanKnows RealSpeed test indicates (as usual) that I have 1 Gig to the router, but after the router, the download speed to. on 16-03-2023 20:46. . The packet loss is potentially due to increased load alongside noise. . M100: This. I just rebooted by router and the upload speed is now much better - faster than my "1Gig" download speed! Not very impressed. uk of Stourbridge, US. 2 Mbps (at 1833 and 1835). Yes, they will lose wifi connectivity but I am suggesting you do this just as a test. Contact BT Live Chat. Select the option next to Enable Modem Mode. My Virgin Media makes managing your account easier with all your information in one place. Monday, Sep 6th, 2021 (10:38 am) - Score 20,368. Click Begin and speedtest. Ask Your Question Fast!. 13 July 2023 Virgin Media is being investigated by telecoms regulator Ofcom, after the watchdog received a worrying number of complaints from broadband, home phone and. Call Virgin Media at 150 from any Virgin Media landline or mobile phone. As you have found, complaints are commonly closed with a 'resolution' which has little or any bearing. Wifi speed depends on so many things. The last few weeks, I have been encountering slow upload speeds at various times of the day, particularly from afternoon to the early hours. Instead of the 500mbps I am paying for I am getting between 100 and 270mbps. You can check what speed you’re getting by using an Ofcom-accredited price comparison site such as Broadband Compared , broadbanddeals. This can see latency times become very slow (double or more vs the usual baseline). . I have rebooted the internet hub several times and tried different ports. 33 Comments. @tasmintaylor_dj @virginmedia YES Network randomly dropping, I pay for 200Mb/s and speed tests return like 5Mb/s. Virgin Media operates with the "OFCOM Voluntary Code of Practice on Broadband Speeds" and as a result, you can raise an OFCOM/Virgin Media Speed Complaint by calling up the Customer Care team. With my phone standing next to the hub I'm getting 900mbps on wifi. Amount of compensation. Here’s how much we’ll credit you for the following service issues: £9. Today we offer four multi award-winning services - fibre broadband, TV, mobile and home phone. 00 mbps, latency 115 and the download speed was 278 mbps. Your wifi devices many not have the latest spec in them also. This evening I ran the Virgin Media speed test and. Packages; Broadband and TV; View Broadband deals; Upgrade your existing package; TV. Our contract says we are guaranteed 107mbs but on a speed test we are lucky to be getting 9mbs which is no better than the non fibre broadband that we had previous. Sources inform us that the network outage may also be. Cisco’s monitoring of Border Gateway Protocol (BGP) events, which is a protocol that helps to link the internet together by exchanging routing information with Autonomous Systems (such as those run by your ISP), has also picked up the outage – this has affected 239 prefixes. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. I recently upgraded from M350 to M500 package. Email Customer Services on . comments sorted by Best Top New Controversial Q&A Add a Comment Contact your provider. I now average 10MBps (80Mbps) over OpenVPN using PIA. Black Friday sale ends on 27th November. How to make a complaint via phone. . 52Mbps average upload speed – 5x faster than the UK’s average upload speeds. Simply test your broadband service, and if we find an issue we can help with a fix online. <iframe aria-hidden="true" title="GTM" src="height="0" width="0" style="display: none; visibility: hidden. You can call Virgin Media to cancel your broadband by dialling 150 from any Virgin phone. TiVo. The situation occurred after the provider attempted to conduct maintenance on the service which, instead of making things better, only appears to have resulted in a new set of “intermittent issues” (connectivity problems). Hi I have been having issues with my connection dropping it is getting more frequent. How to restart your equipment properly. The above is a screen shot from a random persons Broadband Quality Monitor (BQM) covering 11th April 2022 who is using a Virgin Media DOCSIS connection and the higher than usual latency and packet loss at peak times (5:30pm to 11pm in the example) has been repeated on the 10th, 9th and 8th April. Legit awful! SuZannah Bee - Songwriter & composer. Hi. 52Mbps average upload speed – 5x faster than the UK’s average upload speeds. Check your broadband speed 2. 2/ IP addresses are static, meaning you won't ever be issued a new one unless you make a complaint. I have had slow speed for 2 weeks. We’re the providers of the UK’s fastest broadband, offering you speeds of up to 50Mb. Expect uploads averaging 52Mbps from the M500 package, and. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. But the majority of people only began to notice it earlier this morning, and the situation is currently ongoing. co. I have been having the same problem's over the last few day's to a week, after work's had been completed on my street everything seemed fine, then all of a sudden my speed dropped dramatically from what is was, I was regularly getting around 850-900+Mbps on my 1 Gig Fibre Broadband package, since the work's have finished my. this started months ago - I have had a virgin technician out on 23/5 he said my equipment is okay, but the hardware in the local junction cannot take the current demand, I was told that there was a technician booked. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. However, I have a hub 3 in modem mode, and I can't get wired speeds above 180-190Mbps. Around 17% of customers overall said they'd suffered slow speeds at some point in the past year. I've tried rebooting the router several times, checked cables, reset factory settings, booted off all connected devices and there's no change. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. In Ofcom’s league table of broadband complaints, you’ll find Virgin Media in the relegation zone, with 18 complaints per 100,000 customers making it the joint second worst, alongside TalkTalk. That speeds recover as the day progresses could be that we. It's a WiFi connection utilising a Linksys AE3000 device; never had an issue getting it to almost 500Mbps with other suppliers. Then just leave the Hub 3 to recover, it will take longer than normal to start up and to resume the internet service. We'll need to monitor your speeds and service for 30 days since raised and advise on the outcome. 0 Kudos. 168. Fastest median download speed . UK PS4 player here. Head to our service status page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status). Over the past couple of weeks the achievable speed seem to have dropped on my broadband. Discover Virgin Media. This is then disrupted to the connected devices, so unless. 2 Mbps). Virgin Hub 3 Modem Mode Slow. Broadband and phone deals. Contact your provider 4. Broadband has been working on this computer without problems for 6 months but went wrong yesterday: now have less than 1MB upload. Jun 09, 2023 10:50 am EDT. Also are you connecting via 2. The usage has changed recently as it was just a single user but now. Whenever I play games I receive huge lag and packet loss and it is very frustrating, I. So just pull out the plug from the wall, count to thirty, then plug it back in. 1. Cancelling Virgin Media broadband over the phone. Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (69. Please feel free to add other people to the group who. PlayStation 5 Low Download and Upload Speed. This is a really an issue as we have two kids home schooling online and my wife and I are also on calls. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA. Im currently on M350. nhalks. ive got the hub in modem mode as i use google nest wifi for better wifi, although the tests ive. Phone. Your slow data speeds are typical in many areas on O2. This link will be able to assist you on the speeds and how they work and such 👉 Speeds. The speed loss is so huge it is as if you in 10Mb/s half duplex it would be worth a temporary return to Router mode to get a base line for the VM service. 0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 25 331000000 0. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Instead of the 500mbps I am paying for I am getting between 100 and 270mbps. Very Slow Network speed. Just upgraded to Gig1 on Virgin Media, and was expecting much faster speeds, but after contacting the VM online help service (after a 1 hour wait, and being transferred to 3 advisors !), I was told that the 1gb speed is the speed that is 'sent' to the hub. I can verify this, see below. 0 Mbps upstairs. Email. If you are, your broadband provider may be in breach of contract. Test 1; Test 2; My Hub 4 is now back in modem mode and is no-longer responding to pings, which could be due to a setting on my Dream Machine Pro. , and Saturday and Sunday, 8. There are so many wifi specs. To get a full 1Gb, plug a laptop into the Hub4 via ethernet. If all your leads are connected and you’re still having no joy, try restarting both your computer and Virgin Media Hub or Super Hub to help run important diagnostics checks. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. I have sent my contract pdf to Virgin 3 times by email and made 3 formal complaints and been ignored. The speed meets or exceeds the advertised rate with low latency and vanishingly low jitter. Call the Virgin Media Contact Number today on 0843 515 8680. S. 2022 telling me to alter my router settings. Once the test begins click on: Run full test to see all the stats. 4GHz or 5GHz. It's available across their entire network of 16 million premises, making it. Service 53. Service 53. If it is the same as the 2820 then the 2820 isn't your limiting factor (at least up to ~50Mbps) 2. Broadband deals . Now after connecting the UDM router, speedtests (over ethernet) give 75Mbps down, 7Mbps up. Slow upload speeds: TV service is limited: Customer service issues: Best deals. internet is throttled during the day. This complaint form is for Virgin Media Ireland Customers only 3. My latency is 11ms and packet loss is 0. Speed test the service to a Router mode Hub (3/4/5) + your device with the link below. About our broadband help and support page. 2nd image is the same UPD VPN just after I started a torrent client. Multiple broadband speed tests over time can show if and when speed fluctuates. My Virgin Media App. check your power levels to make sure they are "in band" -. Speak to your provider. uk comes. M50: This comes with an average upload speed of 54Mbps. Has anyone else had - 4989086. Going through the usual Virgin malarkey and it tells you to come back 24 hours later to. 21-01-2022 18:14 - edited 21-01-2022 18:17. Gaming Support. 1 channels for upstream on their HUBs. . V6. Facebook: BT. 2. Speed test are averaging 300mb mark and carried out via ethernet connection. Virgin customers' top complaint was price increases (38 per cent), while 33 per cent of Talk Talk customers and 22 per cent of BT customers suffered "very slow" broadband speeds. Virgin Media Gig1 Fibre Broadband (avg upload speed 52Mbps) vs UK 24-hour average upload speed (9. Occasionally I'll get 20 Mbps. . If you’re still experiencing slow speeds with your Virgin Media Business broadband service after following the online guidance,. 6) Yes I use CAT 6. Yes, similar BQM for me and the main Belfast switch,. Other ISPs, Virgin Mobile and Ethernet services have also been impacted. - 4752246 - 7I have been trying for some time to follow Virgin Media's own complaints procedure but Virgin Media will not do so. Im currently on M350. TV on the go. 2. Pricing is competitive across most of the speed tiers, and Virgin Media offer one of the best whole home wireless guarantees, with their WiFi Max add-on. Make a broadband speed complaint. on 27-10-2021 16:44. 1. I have a 200Mbps contract, currently my speed both upload and download is under 10. Speak to your provider. This may not be the closest location to where you live. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides. Virgin Media is the best broadband provider for speed in the Expert Reviews Best Broadband Awards 2023, which were unveiled on the 1 March. Virgin Media has a rating of 1. Complaint escalation!!!!!! I have raised a complaint - but when I log in to my account to see what is happening (over 28 days passed). 1st image is the speed going through the VPN using UPD protocol without a torrent client running. As low as 2Mbps at times, in the evening it’s back to 38Mbps. 7 Mbps (mean 119. Get broadband for £15 £30 £15 View DealHere’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). At present VMB’s packages tend to offer a maximum upload speed of 50Mbps (the profile rate for this is a bit faster), but some customers on their. It covers the phone, broadband and TV service provided to you by Virgin. £29. It is possible that when a speed test was performed the device was connected to the 2. Check out the do's and don'ts, in our Community FAQs. to 9 p. you could ca. 15 if we don’t turn up on the promised day of an. Lots of Post RS errors and QAM dropping from 256 to 16. If I'm simply downloading or speed testing whilst on OpenVPN I can get ~360Mbps. Ive followed the assistant, but each time I get told to check back after 24 hours to book a technician and after 24 hours the same pop up appears, no option to book a technician. I would advise testing on a laptop/computer with a LAN cable connected directly to the router. 1. Tuning in. 3. Use social media to speed up response times. Email. Would not refund. Download speed is fine but I'm barely getting 1Mbs upload with is making it frustrating to browse and watch streaming etc. We have phone - 5145164 - 2. Service status isn’t just a Virgin Media broadband checker, it’s an overall Virgin Media fault checker. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. If you have any issues with accessing your online account or unable to see your visit, please do let us know and we’ll pop you a message to confirm. Hi, After months of accepting a ridiculously slow speed in comoarison to the "Ultimate Oomph" speeds I am paying a fortune for, I have had enough, as theoretically I should be getting 629Mbps but I am lucky even to get into 3 figures download and hve been told that upload speeds are not part of the promoted speeds, unlike my previous ISP,. There’s a network fault in your area. If NEITHER hub works, then there's a basis for complaint, but it seems you've muddied the water for any redress by trying to get the agents to recommission the old one - I'd suggest phoning again, being slow, polite and patient, focus on getting back online, don't bog yourself down with a complaint (assume the records the agent can see on. TV. After finally giving notice, my husband suddenly starting received daily missed calls. Common complaints. multiple notebooks tested and confirmed that peer to peer they received 1 gig Ethernet. If I switch my router to my BT FttC I get normal download speeds, the BT & VM connections both use the same firewall and DNS settings. Overall, Virgin received an overall customer score of 53 per cent, leaving it second from bottom in the ranking. 4GHz or 5GHz. uk. Estimated fix time: 12 OCT 2022 17:30. Im using a wired Gb connection, not using wifi, and have the 'latest' Hub 5 but still get this poor result, and looking through the messages here it seem to be a. M200: This comes with an average upload speed of 213Mbps. Or 0345 454 1111* from any other phone. Also are you connecting via 2. Even if the complaint update did work it probably won't help you much - VM deal with complaints to a standard that beggars belief in this day and age, and that's because the company still thinks and acts as though it has a monopoly of high speeds. So clearly, the Virgin Media Stream box can do a lot – but it’s not perfect on any front. Rating: 2. I joined Virgin last week on the promise of amazing guaranteed speeds, but unfortunately the reality has been very poor. Copy the text in the Direct Link box, beware, there may be more text than you can see. Leave it off for about 10 seconds. Phoned up support tonight, who told me to reboot. I can see no way on the website to actually report this problem, even tried there complaints pr. VM has 8 weeks to resolve. 7 Mbps (mean 119. Home Phone. Check with your provider to see if it’s fit for purpose. Or 0345 454 1111* from any other phone. Gig1 speed - disappointing. Connects directly to the hub the same. 4) One minute it is 600 next minute it is 197 leave it half an hour and it is 279. Solved: Virgin media is changing the phone system so that the phone comes through the router. Yet online, the company is absolutely blasted for poor customer service, slow speeds. I've just upgraded to the 600Mbps package, since Gig1 isn't yet available in my area. Updated on 13 July 2023. Hi, I would like to start off this issue I had within weeks and as matter of fact lot of people having issues with Virgin Media slow or losing connection due to time-to-time and I understand its affected due to covid19, but having issues with more than a 1 week is major problem. Around mid Novemeber 2022 I sent in a complaint regarding absolutely horrendous upload speeds. Many of us in. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Virgin Media investigated over cancelling problems. Date of experience: 14 November 2023. A Virgin Media engineer visited my property after I reported slow download speeds. Virgin’s upload speeds are actually much worse than BT’s fibre-to-the-cabinet lines, on a pound-for-pound basis. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Our team has available Monday until Friday, 8am until 9pm and Saturday until Sun, 8am by 6pm. Mobile customers. Every since Virgin Media 'upgraded' us to the M125 package (previously on the M100 which we had no problems at all with) we have had absolutely horrendous speeds and at times no service at all. <link rel="stylesheet" href="/support/help/check-services/styles. Internet speed test results can help you find and address potential connection problems, such as fixable WiFi blackspots. I know something is wrong with my Internet, I just want an engineer out. 7 tips to tackle internet speed issues. Virgin Media customers Call us on 150 from your Virgin Media landline or Virgin Mobile. If you’re still experiencing slow speeds with your Virgin Media Business broadband service after following the online guidance, please contact our Customer Care team. The best way to contact Virgin Media to cancel is over the phone. Meanwhile, router problems were an issue for 14% of broadband users, plus 14% of customers said they'd been left without a connection for at least an hour. The I got an email in May saying my upload speed was being increased to 50Mbps. Broadband, TV and Landline offers . Download speeds typically almost always hitting 200 Mbps. 66% currently. 33 per day until the fault is fixed. The fault reference is: F009373103. BT’s complaints were mainly driven by customers’ experience with faults, service and provisioning while Virgin’s complaints were driven mainly by how customers’. Now being charged £81 per month for 200 mb of broadband and a landline we do not use. We have just moved to a new property and it had Virgin already installed (albeit a strange hooky cable hanging out of the wall). Thursday. Check your internet speed with our free broadband speed test. The Financial Ombudsman Service Exchange Tower complaint. 02. 0c9821507a37ee02. Here you’ll find all the help you need for Virgin Media related problems and issues. 2Gbps (214Mbps upload), to include parts of Southampton (Hampshire) and Manchester. Leave it off for about 10 seconds. This has been going on for at least two months. Stream from Virgin Media. Package. One of the most common complaints among Virgin Media users is slow internet speed. Please can someone check that my c. 4 QAM256 3 4 16300. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. See message 12 in the first and 13 in the second. uk I can’t. Forum; Apps. 28. You. Volt Gig1. While it seems the main problem is the Virgin Media email service, making up 78% of reported issues on. My Virgin "Superfast" Broadband is currently so slow that I can't even run an internet speed test edit: 2 months til an apparent fix but a 40% discount in the meantime, swings and roundabouts. Leading internet providers in Portsmouth are Plusnet, Virgin Media, and Sky Broadband. Protocol: TCP Port: 443 Encryption Algo: BF-CBC (128 bit key, 64 bit block) Auth Digest Algo: SHA1 (160 bit) Custom. co. Read 1 more review about Virgin Media Ireland. Their service has stopped working and it is not fully fixed after two full working days. TV on the go. It is possible that when a speed test was performed the device was connected to the 2. . After complete loading, the tool will show the results, and you will be able to know the speed and quality of your Virgin internet connection. Broadband only deals. Virgin Media Issues Reports Latest outage, problems and issue reports in social media: Rhiebelle (@rhiebelle) reported 3 minutes ago. He upgraded us from a hub 4 to a hub 5 as well as doing something at the cabinet and the speed increased. The Virgin Media team is available Monday through Friday, 8 a. hi there, any help would be great, ive been trying to figure out for ages why my internet is so slow during the day. This problem affects both and wireless, despite the diagnostic tool saying there are only issues in my WiFi. Posted in Speed. Their 23% Resolve Complaints rating is a cause for concern. This link will be able to assist you on the speeds and how they work and such 👉 Speeds. Virgin Media support: Help, issues and complaints. We’re paying for the M350 fibre broadband, but the speeds we’ve been getting are on average 21mbps download and it cuts out regularly. Hi, As the title suggests, broadband has slowed down (both WiFi and Ethernet) today down to 3Mb download, 0. 3 stars.